Vol 9 Issue 1 January 2021-March 2021

Abstract: E-Government is the application of ICT in government operations, achieving public ends by digital means, the main objective is to utilize the ICTs to deliver government services to citizens and businesses more effectively and efficiently. The Jordanian government's efforts towards e‐governance are commendable, however, there are certain impediments that caused a significant regression in the E-Government Development Index rank for Jordan in the past decade. The purpose of this paper is to assess the efforts made by Jordan in the direction of e‐governance in the past two decades, the main obstacles faced by these efforts, the real reasons behind the significant regression of the EGDI rank in the past 10 years, and finally give recommendations to address these challenges and succeed in the process of E-government implementation in Jordan. E-Government Development Index (EGDI) is a global rank published by the UN since 2003 that presents the state of e-government development in 193 countries, it combines a set of indicators that evaluates the level of e-governance implementation in the specific country. Jordan ranked 117 in 2020 with a score of 0.5309 increasing 66 ranks from 51 in 2010. The EGDI has three important dimensions taken into consideration in the process of measurement: Provision of Online Services, Telecommunication Infrastructure and Human Capacity. This paper will study the current situation in Jordan within these dimensions to discover the short comes and offer recommendations towards solving this problem.

Keywords: E-government, Jordan, E-transformation, ICT, EGDI, Challenges, Readiness, OSI, TII, HCI.

Title: The State of E-Government Implementation in Jordan

Author: Waleed Asender, Muhsin Mustafa Hassan, Mohd Adam Suhaimi

International Journal of Computer Science and Information Technology Research

ISSN 2348-1196 (print), ISSN 2348-120X (online)

Research Publish Journals

Abstract: Due to rapid changes in this present day, post Covid-19, and digitalization, the number of new risks including digital risks has heightened, and it is expected to continue to do so in the future. It is important to note that effective risk management would help to mitigate or tackle any difficulty that may arise from this. Schools have many projects to carry out. Each project possesses potential risks in which if not managed accordingly, people who are involved in the projects will face difficulty in managing the issue, things will be handled inefficiently and achieving projects objectives will be hindered. This paper aims to study the implementation of Integrated Enterprise Risk Management (IERM) in government schools in Brunei Darussalam. The research process will touch on how schools in Brunei manage risks; whether they use integrated risk management (ISO31000 and ISO27000) in identifying and mitigating risks in their organizations and educational projects. The tool used to gather information is through interviewing individuals who have experience in managing risks at their respective schools. The interview of teachers in school has shown that teachers are aware about risk management as they always face risks. However, the risk management methods that being practice is initiative of teachers themselves. There are no proper guidelines provided by MOE. It is recommended that MOE start looking the integrated enterprise risk management standard (ISO31000 and ISO27000) as it helps to improve the performance of the schools. Additionally, MOE need to plan proper strategy when implementing IERM that are acceptable and applicable by all schools since different schools have different culture and demographic.

Keywords: Integrated Enterprise Risk Management, Business Model Canvas, Ministry of Education, schools, Digitalization.

Title: Brunei Government Schools in Digital and Pandemic Era: Leveraging on Business Model Canvas for Public School’s Integrated Enterprise Risk Management

Author: Mohammad Bakhtiar bin Haji Roslan, Abdul Rahman bin Ahmad Dahlan

International Journal of Computer Science and Information Technology Research

ISSN 2348-1196 (print), ISSN 2348-120X (online)

Research Publish Journals