A Study on Impact on the Right Practice of Human Resource Management and its Relevance with Their Performance in the Hotel Industry in India with Reference to Tamil Nadu Five Star Hotels

Dr. Kannan, M.A. Ravichandran

Abstract: The hospitality field generally covers businesses such as restaurants and beverage service areas and hotels. These organizations serve the society frequently and employ numerous man power to efficiently accomplish this task. As a human resourse controller of a hospitality organization's most invaluable asset -- its human resource -- the HR department is responsible to administer employee-related activities that may be crucial to the continued implementation of the organization. The HR department's role is to vitalize the organization by generalizing management to vitalize on the business of doing. A role of the HR department in this endeavor is to appoint good employees and train them to become the best employees who enjoy serving others, achieving a high level of customer oriented service. The HR department's role also encompasses compensation and benefits related activities. This includes right wages and benefits which are better with other similar restaurants or hotels. If a hospitality organization is a union based one then HR department's role includes a right monitoring system on wages, as well as monitoring the division of labor among departments to safeguard against managers or staff over- or under-stepping wage and labor requirements set by the union. Seventy six hotels were assigned to send a list of quesstionaire. Keywords: HRM Practices, Hotel Industry, Tourism, Ownership, Type of Hotel. Title: A Study on Impact on the Right Practice of Human Resource Management and its Relevance with Their Performance in the Hotel Industry in India with Reference to Tamil Nadu Five Star Hotels Author: Dr. Kannan, M.A. Ravichandran International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Vol. 3, Issue 2, October 2015 – March 2016

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A Study on Impact on the Right Practice of Human Resource Management and its Relevance with Their Performance in the Hotel Industry in India with Reference to Tamil Nadu Five Star Hotels by Dr. Kannan, M.A. Ravichandran