Analysis on the Most Impactful Customer Retention Strategies for Customers of LINIS SIKAT Milk Tea Shop in Dasmarinas, Cavite

Ivan Pius Lim, Curl Hallie Garcia, Mikah Krezel Melikano, Mary Daffodil Cordero

Abstract: This research paper analyzes the customers’ preferred customer retention strategy for customers of LINIS SIKAT Milk Tea Shop. To answer this, we had customers fill out our survey questionnaires to determine their most preferred CRS.

Keywords: Customer Retention Strategies, products and services.

Title: Analysis on the Most Impactful Customer Retention Strategies for Customers of LINIS SIKAT Milk Tea Shop in Dasmarinas, Cavite

Author: Ivan Pius Lim, Curl Hallie Garcia, Mikah Krezel Melikano, Mary Daffodil Cordero

International Journal of Thesis Projects and Dissertations (IJTPD)

Vol. 12, Issue 1, January 2024 - March 2024

Page No: 35-38

Research Publish Journals

Website: www.researchpublish.com

Published date: 28-January-2024

DOI: https://doi.org/10.5281/zenodo.10578004

Vol. 12, Issue 1, January 2024 - March 2024

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Analysis on the Most Impactful Customer Retention Strategies for Customers of LINIS SIKAT Milk Tea Shop in Dasmarinas, Cavite by Ivan Pius Lim, Curl Hallie Garcia, Mikah Krezel Melikano, Mary Daffodil Cordero