Business Process Reengineering and Organizational Competitiveness of Manufacturing Companies in Rivers State

Akhigbemidu, Julie Jite, Amah, Edwinah

Abstract: In light of stale business processes and decline in quality of products and services of manufacturing firms, this study explored the existing level of relationship between business process reengineering and organizational competitiveness of manufacturing companies in Rivers State. The study employs the Cross sectional research design and studied two firms under food and beverages sectoral group of manufacturing firms out of the 34 listed with manufacturers association of Nigeria; Rivers/Bayelsa branch. The study employed the simple random sampling technique; also Krejcie and Morgan table of sample size determination was used to arrive at our sample size. From the field survey, we retrieved and analyzed two hundred and eighty-nine sets of questionnaire using Kendall's tau-b correlation coefficient to deduce existent association and significance of relationship between and amongst study variables respectively. The Study uncovers that the dimensions of business process reengineering namely; managerial commitment, process redesigning and information technology exhibited significant relationship with organizational competitiveness of the corporations. The study concludes that managerial commitment, internal process redesigning and the adoption of information technology for the process achieved competitiveness. This motivated our recommendation for manufacturing firms and other institutions on how essential business process reengineering is for corporate competitiveness however not in isolation of critical success factors such as top management’s commitment as well as internal process redesigning and adoption of information technology

Keywords: Business Process Reengineering (BPR), Managerial commitment, Process redesign, Information Technology (IT) and Organizational Competitiveness.

Title: Business Process Reengineering and Organizational Competitiveness of Manufacturing Companies in Rivers State

Author: Akhigbemidu, Julie Jite, Amah, Edwinah

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Research Publish Journals

Vol. 6, Issue 2, October 2018 – March 2019

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Business Process Reengineering and Organizational Competitiveness of Manufacturing Companies in Rivers State by Akhigbemidu, Julie Jite, Amah, Edwinah