Abstract: The rapid trends and the persistent growth of Food Parks over the past generation is surprisingly unexpected as it gathered and attracted a lot of interests from millennials, Yet, only few of these researches had been conducted to examine on how the direct observation, may be associated with the satisfaction of the customers. The researchers gathered various feedbacks from the two social media platforms (Facebook and Google Reviews) and did an observation inside The Food Barn. The findings revealed Food Barn received an overall total of 105 (86.76%) positive feedbacks and 16 (13.19%) negative feedbacks. These findings suggest that the customers had a hard access to Food Barn’s Parking Space which to engage the car owners to be parked outside the premises, the researchers recommended Food Barn to have its own nutritionist as some of the customers are not in favor of the Food, And as for the Facilities the customers and the researchers suggested Food Barn to refurbish its furnishings especially its water drainage as it houses by mosquitoes.
Keywords: Customer Satisfaction, Framework Analysis, Food Park.
Title: CUSTOMER SATISFACTION OF FOOD BARN FOOD PARK: A FRAMEWORK ANALYSIS
Author: Jeed D. Doce, Ryan Carl L. Labid, Erick Adrian T. Hernandez, Dr. Jimford Tabuyo
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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