INFLUENCE OF E-PAYMENTS ON PERFORMANCE OF EAST AFRICA PORTLAND CEMENT PLC, KENYA

George Ochieng’ Ogola, Dr. Morrisson Mutuku

Abstract: The use of electronic procurement tactics to increase an organization's productivity has become increasingly mainstream in recent years. Due to the high cost of purchases, organizational performance expectations in the public sector have not been fulfilled, forcing the procurement unit to look for more funding that may not be available and could also take a while to be approved by The National Treasury. Therefore, this study sought to investigate the influence of e-payments on performance of East Africa Portland Cement Plc, Kenya. The study employed descriptive research design with a target population of 111 employees and sample population of 58 respondents was selected using simple random sampling method. Semi-structured questionnaires were employed to collect primary data. SPSS descriptive statistics analysed quantitative data (version 24). Descriptive statistics such as mean and standard deviation were carried out. Further inferential statistics specifically multiple regression analysis was conducted. Data was presented using tables. Ethical considerations such as confidentiality, anonymity and privacy were observed. The findings suggest that East Africa Portland Cement PLC in Kenya has effectively integrated various electronic and web-based technologies in its operations, leading to positive perceptions from respondents across different sections. The use of e-payments, e-tendering, e-ordering and e-sourcing has contributed to improved supply chain processes, enhanced vendor relationships, and increased efficiency in operations. The study recommends for promotion of digital payment adoption, enhancement of e-tendering platforms, investment in e-ordering and inventory management, facilitation of e-sourcing and vendor collaboration, improving the internet infrastructure and provision of training and workshops to enhance their digital literacy and understanding of e-commerce and supply chain technologies.

Keywords: E-payments, Organizational Performance.

Title: INFLUENCE OF E-PAYMENTS ON PERFORMANCE OF EAST AFRICA PORTLAND CEMENT PLC, KENYA

Author: George Ochieng’ Ogola, Dr. Morrisson Mutuku

International Journal of Social Science and Humanities Research 

ISSN 2348-3156 (Print), ISSN 2348-3164 (online)

Vol. 11, Issue 4, October 2023 - December 2023

Page No: 408-414

Research Publish Journals

Website: www.researchpublish.com

Published Date: 24-November-2023

DOI: https://doi.org/10.5281/zenodo.10203977

Vol. 11, Issue 4, October 2023 - December 2023

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INFLUENCE OF E-PAYMENTS ON PERFORMANCE OF EAST AFRICA PORTLAND CEMENT PLC, KENYA by George Ochieng’ Ogola, Dr. Morrisson Mutuku