Abstract: Information Communication Technology is an integrative subject, which is an important determinant of operational excellence in any manufacturing entity. The purpose of manufacturing is to produce value in form of products and services, through different processes and activities, which are performed by a network of organizations both upstream and downstream. These processes form an integrated supply chain where raw materials are converted into final finished products for the end consumer. It is absolutely essential for manufacturing entities to be thoroughly aware of the information communication technology capabilities and understand the impact that it might exert on the overall performance of the organization Therefore, the objective of this study was to investigate the influence of Information communication technology capabilities on firm performance of manufacturing entities in Kenya. The population of interest for this study was manufacturing firms within Nairobi and its environs. A sample of 69 manufacturing entities was randomly selected to participate in this study. Data was collected using questionnaire. Descriptive and inferential statistics was used aided by Statistical Packages for Social Sciences version 24 to compute the response. The study recommends that the management of manufacturing entities should exploit Information communication technology capabilities on the day to day operation with the aim of ensuring financial viability and a competitive edge over other market competitors thus attaining superior firm performance.
Keywords: Information communication technology capabilities, firm performance and manufacturing entities.
Title: Influence of Information Communication Technology (ICT) Capabilities on Firm Performance of Manufacturing Entities in Kenya
Author: Eric Namusonge, Elegwa Mukulu, Mike Iravo
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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