Abstract: The Nairobi County healthcare sector in Kenya, has encountered substantial interruptions owing to recurrent industrial movements and healthcare professionals going for strikes. These disruptions have led to substantial losses due to increased employee absenteeism, low productivity, decreased employee morale, and decreased level of work commitment, leading to increased turnover in Mbagathi Hospital in the City of Nairobi. These factors have contributed to inconsistent performance in Mbagathi Hospital. Therefore, this study sought to investigate the influence of job promotion on employee turnover at Mbagathi hospital in Nairobi City County, Kenya. The research used descriptive research, with Mbagathi Hospital as the unit of investigation. The research target population consisted of 837 personnel from the hospital departments, with a sample size of 271 sampled using the Yamane (1967) rule. Data collection process utilized Structured questionnaires to collect data. The research relied on primary data to aid in obtaining information. Inferential and descriptive statistics methods were utilized in analysis data. The research also incorporated the use of descriptive statistics like percentages, standard deviations, mean, and frequency counts. inferential statistics like Pearson correlation and multiple regression analysis, was also used. The study concluded that coefficient of job promotion was positive (β=0.295) and substantial statistically (0.000 < 0.05). Hence, a unit enhancement in the job promotion results in 0.295 units vital improvement in the employee turnover. Hence, job promotion determines significantly employee turnover in Mbagathi Hospital, Nairobi. The study concluded that job promotions arise as a key hitherto under managed strategy for stopping turnover since of matters like unpredictable policies, stress and inadequate career improvement chances. The study recommends that the hospital ought to initiate a well-designed job promotion method. Transparency, merits grounded on promotion schemes, founded on in clear principles like performance considerations and contract, can rise retention and accomplishment by stimulating a feeling of career advancement.
Keywords: Reward Management Practice, Job Promotion, Employee Turnover.
Title: INFLUENCE OF JOB PROMOTION ON EMPLOYEE TURNOVER AT MBAGATHI HOSPITAL IN NAIROBI CITY COUNTY, KENYA
Author: Monica Mbeke Kivaya, Dr. Hilda Felistus Makhamara
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
Vol. 14, Issue 2, April 2026 - June 2026
Page No: 109-116
Research Publish Journals
Website: www.researchpublish.com
Published Date: 05-May-2026
