Abstract: This paper discusses the concept of knowledge management and its relation and impact on organizations within Information Technology (IT) consultancy and professional practice. Among the issues that are highlighted in this paper are the relation of knowledge management and its relevancy to IT consulting practice, why knowledge management is increasingly getting and being in the spotlight and how it impact businesses. Based on the discussed parts, this study has highlighted the importance of knowledge management in an organization. Additionally, the technologies, challenges and solutions for knowledge management are discussed. The advisory from IT consultants’ emphasis on what businesses need to get, and that is an expert’s insight before they truly understand and adopt knowledge management and making investments on this on-demand technology, as there are some challenges and issues in regards to KM that businesses need to be aware of and ready for.
Keywords: IT Consultancy, Knowledge Management, Information Technology (IT), Consultancy Services, Impact.
Title: Knowledge Management and Its Impact on IT Consultancy
Author: Nur Izzati Bt Ahmad Nasir, William Norris, Jamaludin Ibrahim
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
Research Publish Journals
