Students’ Engagement, Satisfaction, and Difficulties Encountered in the Utilization of Google Classroom

Helen N. Perlas, Rex P. Flejoles

Abstract: This study was conducted to determine students’ engagement in a Google classroom as well as their satisfaction and difficulties encountered in utilizing the said application. This study involved 29 students, 12 from the Bachelor of Secondary Education major in Biological Science (BSEd) 3C and 17 from the Bachelor of Science in Information Technology (BSIT) 3G, of Iloilo Science and Technology University Miagao Campus. Students’ engagement was based on their participation in the eight (8) assigned activities. Students’ satisfaction was based on their responses to the items on the instrument prepared by the researchers. The instrument used contained 18 items based on the ISO/IEC 25010 model. While the difficulties encountered was based on the problems they listed down. BSEd 3C students’ engagement was found to be higher than that of the BSIT 3G students. Both groups of students had at least high satisfaction on the Google classroom’s functional suitability and usability. Poor internet connection was the mostly identified difficulty encountered by them.

Keywords: Google classroom, blended learning, e-learning, student engagement, learning management system.

Title: Students’ Engagement, Satisfaction, and Difficulties Encountered in the Utilization of Google Classroom

Author: Helen N. Perlas, Rex P. Flejoles

International Journal of Computer Science and Information Technology Research

ISSN 2348-1196 (print), ISSN 2348-120X (online)

Vol. 11, Issue 2, April 2023 - June 2023

Page No: 71-76

Research Publish Journals

Website: www.researchpublish.com

Published Date: 12-May-2023

DOI: https://doi.org/10.5281/zenodo.7928152

Vol. 11, Issue 2, April 2023 - June 2023

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Students’ Engagement, Satisfaction, and Difficulties Encountered in the Utilization of Google Classroom by Helen N. Perlas, Rex P. Flejoles