The Effect of Perceived Ease of Use, Perceived Usefulness, and Trust on Decisions to Use E-Wallet in Financial Transactions

Putu Krismawati Giri, Ketut Alit Suardana

Abstract: This study aims to obtain empirical evidence about the effect of perceived ease of use, perceived usefulness, and trust on decisions to use electronic wallets (e-wallet) in financial transactions in Denpasar City. The sample used is 100 respondents. The analytical technique used in this research is multiple linear regression analysis. Based on the results, perception of ease of use had no effect on the decision to use an e-wallet, while the perceived usefulness and level of trust had a positive and significant effect on the decision to use an e-wallet.

Keywords: Perceived Ease of Use, Perceived Usefulness, Trust Level, Usage Decision.

Title: The Effect of Perceived Ease of Use, Perceived Usefulness, and Trust on Decisions to Use E-Wallet in Financial Transactions

Author: Putu Krismawati Giri, Ketut Alit Suardana

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Research Publish Journals

Vol. 9, Issue 1, April 2021 - September 2021

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The Effect of Perceived Ease of Use, Perceived Usefulness, and Trust on Decisions to Use E-Wallet in Financial Transactions by Putu Krismawati Giri, Ketut Alit Suardana