Vol 4 Issue 2 October 2016-March 2017

Abstract: This study is based on five and four star hotels in Pune, indicates that the Hospitality industry requires more adequate and comprehensive policy and strategy to compete with the multinational brands and also to make each with quality of service offered to them. This study emphasizes the importance of factor which are influencing to the employees work culture in to the hotel. This study are going to identifying the factor of work culture to the employees by how they are contributing to their effective work culture. There are many factors directly involved in determining the factor of work culture especially in Hotel Industry. The major one would be the challenges in this particular sector where in, this study reveals one of the major challenges and provide indications for how to face these challenges by employees. Similarly formulating most important factor that how they are satisfied with various parameters in to the hotel. It also throws some light towards the importance of work culture through employee in hotel. Importance is given for comprehensive Human Resources polices for Hotel Employees so as to reduce the rate of attrition and also to ensure the quality of standard output from the employees. Work culture has the potential to enhance managerial performance. The objective of the present study is to examine the dominant work culture prevalent in the various hotels by 4 start to 5 start in the Pune hotel to study its impact on the contextual performance, contribution, motivation level and various factor of the employees at the management level. The findings show that the technocratic culture has the strongest partial correlation or the purest relationship with role HR policies and motivation. The findings imply that when individuals are satisfied with their roles and feel that their supervisor or leader provides them with Quality standard, Upgrading and Qualification for their contextual performance is expected to increase. Keywords: Influence factor, employees satisfaction, HR polices, Employees quality standard. Title: A Study of the Factor Influencing Work Culture of Pune Hotels Author: Mr. Pravin Vasant Rathod, Mr. Abhijeet Arun Gajarlwar International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Abstract: The purpose of this journal is to explore the factors that need to be considered when entering a new market and how they can affect an organization's entry into a new market. This essay will focus on ten different topics to bring out the relevant factors. Although there are several factors that impact the wide domain of international Business, however for the purpose of this study, these ten topics are sufficient. The ten topics and their encompassing factors are analyzed while drawing inferences from adjacent works. The results from the analysis reveals that Culture, politics, laws and regulations, marketing strategies and the overall business environment have a big impact on the success of an organization; aiming to enter into globally trading companies. Thus, A company needs to employ effective marketing and successful supply chain distributions, and have a thorough understanding of the international countries laws, culture, language and economic indicators. Keywords: International Business, Trade Theories, Politics and Ethics, Marketing Strategies, Supply Chain Management. Title: International Human Resource Management Author: Mohammed Ahmed Saeed Binsuroor Almazrooei International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Abstract: The ICT industry in Kenya is growing at a very fast rate leading to drastic increase in WEEE in the country. The main aim of the study was to establish what factors makes e-waste organizations to survive .Our findings contribute to an understanding of the determinants of performance in e-waste management organizations. The management practices alongside the human resource practices , policies / legislations and recycling practices contribute immensely to the performance of e-waste management organizations like Computer For School Kenya suggesting that operational strategies have significance effects on the performance of the organizations. The study revealed that, the organization deployed appropriate recycling technologies to ease the refurbishment of electrical waste. On the other hand, the Kenyan government was shown to have failed in adequately vetting imports and to have limited capacity in creating an enabling environment to encourage enterprises and organizations that deal with e-waste management into the e-waste management industry. Keywords: E-waste, WEEE. Title: Determinants of Performance in E-Waste Management Organizations: A Case of Computer for School Kenya Author: FREDRICK WAITHAKA MUNGAI International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Abstract: The aim of this study is to assess factors affecting the growth of real estate in Kenya. The objective of this study was to examine the effect of interest rate, inflation rate, and interest rate and GDP fluctuations on real estate growth. Higher market risk because of concentration in a specific industry, interest rate volatility and long term investment that can lead to decline in the value of real estate, risks related to general and economic conditions, changes in the value of the underlying property and default on loans. The study will be of great significance to the real estate firms and other researchers. The study adopted correlation research design. Secondary data was collected from central bank, Hass consultant quarterly property index. Time series analysis was applied; ADF revealed that real estate growth rate and exchange rate were stationary at the first difference while interest rate, inflation rate and GDP all were stationary at first difference. Johansen Cointergration was used to examine the long run relationship which revealed nonexistent of Cointergration among the study variables therefore it was not appropriate to fit error correction modeling to examine short run relationship. VAR was used to examine both impulse response and variance decomposition. An increase in exchange rate had a positive impact on real estate growth. Interest rate had a negative impact on real estate growth. This implies that the more the government borrows on short run locally it discourages real estate growth rate since there are increased borrowing charges thus the government should devise measures of borrowing externally as such to promote real estate growth. Thirdly, the results revealed that GDP had a positive influence on real estate growth rate. This implies that in order for the country to ensure that positive strides are made in relation to real estate then GDP acceleration strategies should be pursued which will ensure that the real estate grows at faster rates. Finally, inflation rate influence real estate growth rate positively. This implies that there an increase in inflation rate increases growth rate, there are various factors which influences an increase in inflation. An increased amount of money borrowed increases inflation though in most cases real estate is financed using debt financing. There is need to control inflation levels as such to eliminate the chances of increased cost as real estate grows. Keywords: Growth, Real Estate, interest rate, inflation rate. Title: Factors Affecting the Growth of Real Estate in Kenya Author: NDUATI JOSEPH KIMANI, DR. FLORENCE MEMBA International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Abstract: The main objective of this study was to determine the impact of working relations on service performance of the National Hospital Insurance Fund in Kenya. The five hospitals selected for the study were: Kenyatta National Hospital, Nairobi Hospital, Aga Khan, MP Shah, and Mbagathi hospitals. The population for the study consisted of members of staff of the five hospitals in management, administration and wards. The target population for each hospital was 75 members of staff, comprising of 20 managers, 25 administration members and 30 ward workers. The study used stratified random sampling where the population was divided into mutually exclusive and collectively exhaustive categories and were issued with questionnaires. There was a significant relationship between working relations and service Performance. Because of the relationship between the two, it seems that the organization understands the meaning of the working relationship and even how it works and the relationship with performance is also positive. The extent of its positivity towards performance cannot go without say. The study hence recommends that the variable should be enhanced wherever necessary and as much as possible for the benefit of the public. Keywords: Working Relations, Service Performance, and Health Care Services. Title: Impact of Working Relations on Service Performance of the National Hospitals Insurance Fund Designated Health Care Service Providers in Kenya Author: Isaac Moss-Omije Mirenga, Elegwa Mukulu, Martin Ogutu International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Abstract: This study was conducted to examine factors affecting implementation efficiency of CDF projects in Kwanza Constituency of Trans-Nzoia County. The Constituency Development Fund (CDF) has its legal provisions in the CDF Act of parliament 2003 with a primary objective of escalating development at the grass roots to eradicate poverty through decentralized fund management and project implementation programs. Since its inception however, Kwanza like many other constituencies is still characterized by inefficiencies in the implementation of projects as indicated in the National Taxpayer Association (NTA) Report released in 2013. In order to ensure this development-conscious milestone do not go to waste and CDF projects yield intended development optimally, the study was guided by the following objective; to determine the effects of technical officers’ involvement on implementation efficiency of CDF projects in the constituency. A survey research design was adopted because of its rich provision of quantitative and numerical data. A study sample 201 respondents comprising of project management committee members, school board of management members, one District development officer, five government representatives (departmental heads), one Member of Parliament, and other relevant stakeholders. Structured and semi-structured questionnaires, desktop reviews, and observation were the tools used to collect data. Descriptive and inferential analysis was applied to measure and determine the relationship that exists among the collected data using Pearson product moment correlation. According to the data collected, it was established that high levels of inefficiencies in the implementation of CDF projects is majorly because of failure of technical officers to deliver on their mandate. From the findings it was recommended that, technical officers involved should carry out their mandate diligently realize efficiency in the implementation of CDF projects. These findings if applied will help to streamline the implementation and management of CDF projects in Kwanza constituency and beyond. This will also inform formulation and review of policies on utilization of public funds on devolved community driven projects in future and add to the pool of knowledge to act as a reference source for future research in project implementation in general Keywords: Implementation Efficiency, technical officers’ involvement, Constituency Development Fund, Trans-Nzoia County. Title: Factors Affecting Implementation Efficiency of Constituency Development Fund Projects in Kwanza Constituency, Trans-Nzoia County Author: Agnes Sarah Wanjala, Elizabeth Nambuswa International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Abstract: The general purpose of the study was to study the influence of operational risk on the financial performance of deposit taking savings and credit cooperatives in Kakamega County. The specific objective was to find out the influence of financial systems on financial performance of deposit taking savings and credit societies in Kakamega. The study used a descriptive survey design. The population consisted of all the four; Invest and Grow, Weversity, Afya and Sukari deposit taking Saccos operating in Kakamega County. A semi-structured questionnaire was used to collect the data from a sample size of 56 respondents. The data from the respondents was coded on statistical package for social science (SPSS) software and analyzed by descriptive statistics; mean the standard deviation. The data was presented using frequency tables and bar graphs. Correlations, the statistical technique that can show whether and how strongly pairs of variables are related, was used to ascertain the relationship. The study revealed that there was a significant positive linear relationship between financial systems and financial performance of SACCOs in Kakamega County. The study concluded that SACCOs and other financial institutions must focus on the financial systems in minimizing their operational risks. The study recommended that management of SACCOs in Kenya should ensure that adoption and implementation of sound operational risk management practices, that there is appropriate credit risk policy in place, that there is appropriate risk-return tradeoff policy, that there existed favorable internal business environment and that appropriate credit risk limits are set as they impact on the financial performance of the SACCOs. Keywords: Operational risk, financial systems, Symmetrical Information Theory. Title: Influence of Operational Risk on Financial Performance of Deposit Taking Savings and Credit Co-Operatives in Kakamega County Author: Makokha Philip Siminyu, Dr. Mukanzi Clive, Maniagi Musiega International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Abstract: Managing people is not, has not, and will not be an easy thing to do because people are dynamic (ie. they change their actions, and emotions based on a huge spectrum of factors that beset them), and originate from different cultures, races, religions, and ideologies; all of which, to a certain extent, are unique, and approached differently in different environments or geographical locations.¬ Most often, Human Resource papers address those issues, in addition to recruiting, training, compensating, and developing people as a way of achieving the goals of a firm. Knowledge management, on the flip side, focuses on the tools or techniques used to improve people’s knowledge within an organization, how to, and why it is vital to employ/create, distribute, implement, and retain said knowledge for the competitive edge it potentially renders an entity. This paper looks at the relationship between human resource management and knowledge management, and how organizations use or should use them in a complementary fashion in order to gain competitive advantage. It seeks to show knowledge gaps in organizations as a result of their failure to implement KM practices, potential other reasons why those gaps exist, and how they can be remedied while at the same time using HRM concepts to help the process. The observations arrived at in this paper are a result of interviews, research, surveys, and questionnaires from a wide range of sources across variant biographical characters (ie. different age groups, spousal statuses, races, religions, etc). Keywords: Knowledge Management (KM); Competitive Advantage; Human Resource Management (HRM). Title: Using Human Resource Management and Knowledge Management to Drive Competitive Advantage Author: Abdoul K. Conde International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Abstract: The purpose of the study was to investigate the determinants behind the demand for the technical and vocational training among the youth in Kiambu County in Kenya. The study specifically sought to establish how youth aspirations affect their youth empowerment; assess the extent to which socio-economic background determines the youth empowerment; establish how competitiveness of skills and knowledge impact on youth empowerment among the youth; investigate the extent to which youth and family attitude influences the youth empowerment; and explore how youth and social capital of Kiambu County affects youth empowerment. The study applied a observation research design. A description of the indicants of attributes of youth in Kanyariri Polytechnique in Gitaru ward, and their influence on the youth empowerments was conducted in order to establish the relationships between the key study variables namely; aspirations, socio-economic background, competitiveness of skills and knowledge, family attitude, social capital and the damand for TVET. The population of focus comprised of youths in Kanyariri Polytechnique in Gitaru ward,Kiambu only. The data analysis was conducted using content analysis which will entail analysis of themes from the qualitative data. From the results, it is clear that the provision of technical and vocational education and training (TVET) is a necessary intervention in attempts to empower people and reduce poverty. This makes it clear that if people, especially the youth, are equipped with employable skills with which they can access labour markets, then the incidence of unemployment, poverty and other consequences of social and economic exclusion would be reduced. There is a need to establish a secure and poverty free nation for youth to become influential members of any society. . Entrepreneurial skills and workshop on how to find business ideas should be integrated in school curriculum to encourage young people to start their own business. Policy actions in this regard would include: - Giving priority to mathematics and science education at all levels of education and offering incentives to science teachers. Keywords: Aspirations; Socio-economic background; Competitiveness of skills. Title: The Role of Technical and Vocational Institutions (TVET) In Empowerment of Youths in Gitaru Ward, Kabete Constituency, Kiambu County Author: Njuguna, Charles Mwaura, Dr. Ombui, Kepha International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Abstract: Corruption has been identified as a major barrier to economic and social development in developing countries, and considerable research as been done into the causes of and the solutions to corruption in these countries. In this regard, this study sought to investigate effects of leadership strategies on corruption eradication focusing on Kiambu County. Specifically, this study seeks: to identify the effects of corruption in leadership in public offices in Kiambu County; to establish identify the causes of corruption in leadership in public offices in Kiambu County; to identify establish the extent types of corruption in leadership in public offices in Kiambu County; to identify determine the ways in of eradicating which corruption in leadership in public offices in Kiambu County can be eradicated. The research design to be used in the study is the survey design. The target population for the study includes the MCAs from the 56 County Assemblies in Kiambu County plus the nominated MCAs in the county. A sample size of 30 MCAS was used for the study. This study used a questionnaire as the primary data collection tool. From the findings, it is clear that MCAs in Kiambu County are not satisfied with their current salary. These public servants perceive that they do not get a fair remuneration as per their expectations which may hinder the fight against corruption in the County and the country at large. However, remuneration has a moderate effect on corruption and increasing salaries of public sector workers may not necessarily reduce corruption. Regarding personal relationships and corruption, it can be concluded that business ties are the most influential relationships that enable corruption in public sector. Others with a lesser but significant effect are social ties and relationships between public officials. Personal relationships have a moderate effect on corruption eradication. When ongoing personal interactions between government officials and entrepreneurs are extensive, the opportunities for engaging in corruption might increase. Keywords: Remuneration; Personal relationship; Greed. Title: Effects of Leadership Strategies on Corruption Eradication in Kiambu County Author: Ngure, Martin Wachira, Dr. Ombui, Kepha International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Abstract: The current study sought to assess the effect of reduced overall costs by agency banking in the financial inclusion of small and medium enterprises in Kenya. The study was guided by four theories: Theory of Financial Intermediation; Transaction Cost Theory; Agency theory and the Theory of Financial Inclusion. The study employed a descriptive research design. The target population of the study were the SME’S operating within the Nairobi North Tax District and are legally registered by KRA as taxpayers on the category of SMEs. Nairobi North District has a total of 1840 SMEs, (KRA, 2014). All the 1840 SMEs formed the target population for the study. Questionnaires were the main research instruments that were used in this study. Data was analysed using quantitative technique. Inferential statistics included Analysis of Variance (ANOVA), Pearson correlation and Multi linear regression analysis. These were used to establish the relationship among the study variables and to test the formulated hypotheses at 95% confidence level and 5% level of significance. It is evident from the finding table that 87% of variation or change in the financial inclusion is explained by the overall cost of banking. This implies that this factor is very significant (since the p-values< 0.05) and therefore need to be considered as a strategy in increasing the financial inclusion of SMEs. More agent banking outlets should be opened to offer more services to increase the geographical coverage. Keywords: Small and Medium Enterprises, Reduced Overall Cost, Financial Inclusion. Title: Effect of Reduced Overall Costs by Agency Banking in the Financial Inclusion of Small and Medium Enterprises in Kenya Author: Lucy Margaret Andeso, Dr. Assumpta Kagiri International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Abstract: The problem of slow growth of agency banking compared to the projected growth remains a country wide challenge for Kenyan banking institutions owing to several factors, and this had to be explained through a scientific research by assessing banking related factors that may have had influence on growth of agency banking. This study was carried out to establish the factors influencing the growth of agency banking of commercial banks in Trans Nzoia County in Kenya. The study was conducted under guidance of the following objectives; To establish the influence of technology infrastructure on the growth of agency banking of commercial banks in Trans Nzoia County in Kenya. To determine the influence of agent to bank distance on the growth of agency banking of commercial banks in Trans Nzoia County in Kenya. To find out the extent to which security influences the growth of agency banking of commercial banks in Trans Nzoia County in Kenya. The study sought to test the following hypothesis; There is no significant relationship between technology infrastructure and growth of agency banking of commercial banks in Trans Nzoia County in Kenya. There is no significant relationship between distance of agent location to bank and growth of agency banking of commercial banks in Trans Nzoia County in Kenya. There is no significant relationship between security and growth of agency banking of commercial banks in Trans Nzoia County in Kenya. The study employed an ex-post facto descriptive survey research methodology with both quantitative and qualitative research designs. The study targeted a population of 222 banks’ agents of commercial banks in Trans Nzoia County in Kenya comprising of; Equity Bank agents, Co-operative Bank agents, Kenya Commercial Bank agents, National Bank agents and Post Bank agents. Yamane, T. (1967) formula was applied to obtain a sample size of 69 bank agents. The primary data for the study was obtained through questionnaires and through field observations. The questionnaire was pilot tested using a sample of ten (10) respondents from Bungoma County after which its reliability was determined using correlation coefficient (r) and obtained r=+0.68.The secondary data for the study was obtained through document review. The sample for registered bank agents was determined through stratified sampling in accordance with the classification of the commercial banks and finally random sampling. The final data analysis was done using Statistical Package for Social Sciences (SPSS). From the study’s findings, hypothesis tests revealed that; there was a significant negative relationship between technology infrastructure and growth of agency banking in Trans Nzoia County at 1% level of significance. There was a significant positive relationship between agents’ to bank distance and growth of agency banking of commercial banks in Trans Nzoia County at 1% level of significance. There was a significant positive relationship between security and growth of agency banking of commercial banks in Trans Nzoia County at 1% level of significance. Based on the study findings it is suggested that banking institutions need to develop strategies that will enhance agency banking by encouraging more customers to transact at the agent terminals. The study suggested for further research as follows; Research to be carried out on the influence of network availability on growth of agency banking. Research to be carried out on the ways of enhancing agency banking to ensure maximum utilization Keywords: Agency banking, Growth, Commercial banks, Technology, Lending, Growth, Security. Title: Factors Influencing the Growth of Agency Banking of Commercial Banks in Trans Nzoia County in Kenya Author: Nelius Waiyego Kariuki, Prof. Gregory S. Namusonge International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Abstract: The purpose of this study is to analyze determinants of a balanced scorecard on organizational performance in public health sector in Trans Nzoia County. The study the guided by the following objectives, it seeks to determine the effects of communication on the performance of public health sector in Trans Nzoia, to determine the effects of communication on the performance of public health sector Trans-Nzoia County, to determine the effects of effective Vision and mission statements on the performance of public health sector in Trans Nzoia county, to evaluate the effects of strategic plan on the performance of public health sector in Trans Nzoia county and determine the effects of effective strategic plan on the performance of public Health sector in Trans Nzoia County, determine the effects of an effective strategic control in the performance of public health sector Trans Nzoia County. The study adopts a descriptive survey study. It specifies the sources and ways from which data is collected and analyzed. The approach is predicted to yield through statistical approach.(Leeds and armored 2005).Personal, group and focused interview methods is be employed. Stratified sampling techniques enables the researcher to draw a target population in Kapsara, Saboti, Kwanza, Kiminini and Endebess Sub-county hospitals staff and patients from the neighboring community. The sample size constitutes at least 30% of each strata of the target population thus making a total sample size of 180 a according to Mugenda and Mugenda (1999). The study collected Data will be analyzed by use of descriptive statistics which includes normal distribution, central tendency (means, median and mode) standard deviation, tables, pie charts and bar graphs. Statistical inference is used to draw conclusion about the population from sample. Statistical package for social science (SPSS) helps in data analysis. The balance scorecard is a very important tool for the sustainable development of public health sector of Trans Nzoia County and many other sectors as a whole. According to the findings, the results indicated that there is need for effective communication methods for an effective and exemplary organization performance this was clearly indicated by the higher rate of responses from the respondents strongly agreeing. The findings also indicated that every organization must develop a vision and mission statement and without it , many organization would be engulfed in confusion hence poor service delivery .strategic planning is seen to be an ingredient that avails plans, focus, policies and guidelines for better organization performances while the respondents also agreed that there is a great need for strategic control measures to be instituted for these are key ingredients which may help the e organization to measure the impact of its levels of service delivery hence sustainability and good exemplary performance. Keywords: Balanced scorecard, organizational Performance, Public health sector, Trans Nzoia County. Title: Determinants of Effective Balanced Scorecard on Organizational Performance of Public Health Sector in Trans Nzoia County Author: Daniel Buyayi Kaburu, Elizabeth Nambuswa, Gregory S. Namusonge International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Abstract: The concept of corporate social responsibility has gained considerable attention in recent years with the increasing social pressure for the fulfillment of social responsibility. Companies need to act in a socially responsible manner for their long term survival. In a developing country like India, many public and private companies, to connect itself with this emerging concept are voluntarily disclosing this nonfinancial information along with financial activities in their annual reports and corporate websites. This information can be used as an effective tool for the generation of vital monetary as well as non-monetary information which can be used by both the internal and external stakeholders for effective decision making. The present paper tries to identify the extent to which the top Indian companies have adopted voluntary non-financial reporting as a practice. The study highlights significant findings with regard to social disclosure practices of Oil and Natural Gas Corporation ltd (ONGC), Tata Steel Ltd (TSL), Tata Motors ltd (TML), Hindustan Petroleum Corporation ltd (HPCL), Bharat Petroleum Corporation ltd (BPCL), Reliance Industries ltd (RIL) and Indian Oil Corporation ltd (IOCL). The study is based on the annual reports of these companies. Keywords: Corporate social responsibility reporting, Social disclosure, Indian Public & Private Companies, Annual Reports. Title: Evaluating Corporate Social Responsibility Reporting of Top Indian Companies Author: Rashmi Sarda International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Abstract: Delays in completion of construction projects is prevalent global phenomenon across many sectors and industries. Kenyan construction industry and water sector in particular is no exception. The growing rate of delays in completion of water projects in Kenya is a major concern. Delayed project completion has immense costs to society and has major repercussions on the contracting parties. It is therefore important to ensure timely completion of projects within the triple constraints of time, cost and scope in accordance with specifications in order to realize the expected project benefits. The objective of this study was to investigate the influence of management support on completion of water projects in Kenya – using case study of Lake Victoria North Water Services Board (LVNWSB). The main aim of this study was to determine the factors that influence project completion of water projects in Kenya. The study adopted both quantitative and qualitative survey approach. The instrument of data collection was a questionnaire. The target population consisted of 200 Project engineers, project managers and project contractors who were known to have been directly involved in the construction of the 50 water projects constructed by LVNWSB in eight counties. The 200 respondents were identified to participate in the survey using the census technique. Thus all the 200 respondents were issued with a questionnaire out of which 168 respondents returned the questionnaires representing 84% response rate. Analysis of data was done using descriptive and inferential statistics. Overall correlation of management support focusing on decision-making and resource allocation had a strong and significant positive relationship (r = 0.695, p < 0.01) with project completion. Regression of management support resulted in the coefficient of determination R2 = 0.484which implies that the management support contributes 48.4 % of the variation in project completion. Keywords: Lake Victoria North Water Services Board, Construction, Management support project completion. Title: Influence of Management Support on Completion of Water Projects among Water Services Boards in Kenya: Case Study of Lake Victoria North Water Services Board Author: Cleophas W. Mutoro, Mbithi Mutua, Malenya Abraham International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals