Vol 14 Issue 1 April 2026-September 2026

Abstract: Employee well-being has become a significant concern in modern organizations, particularly as changing job demands and rising workplace pressures influence both employee satisfaction and productivity. In this context, work-life balance and job satisfaction have emerged as important factors affecting employee performance enhancement. The present study examines the relationship among work-life balance, job satisfaction, and performance enhancement, with emphasis on how these factors contribute to overall employee well-being in the workplace.

The study is empirical in nature and is based on primary data collected through a structured questionnaire from 150 employees, supported by relevant secondary sources. The selected respondents represent the foundation for examining employee perceptions regarding work-life balance, job satisfaction, and performance enhancement. The sample size provides a meaningful basis for empirical interpretation and strengthens the practical relevance of the study. Percentage analysis and chi-square analysis are used to interpret employee responses and examine the association among the study variables. The hypothesis of the study assumes that work-life balance and job satisfaction have a significant association with employee performance enhancement.

The study indicates that employees who maintain a healthier balance between work and personal life tend to report higher job satisfaction, greater engagement, and improved performance outcomes. It also emphasizes that supportive organizational practices can positively influence both employee welfare and organizational effectiveness.

The study concludes that work-life balance and job satisfaction are important drivers of performance enhancement and play a meaningful role in improving workforce productivity and long-term organizational growth.

Keywords: Work-Life Balance, Job Satisfaction, Performance Enhancement, Employee Well-Being, Organizational Effectiveness, Employee Productivity.

Title: Work-Life Balance, Job Satisfaction, and Performance Enhancement: An Empirical Study on Employee Well-Being in the Workplace

Author: Preethi G, Bharathi G, Sangeetha A, Ashwin Kumar J

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 254-258

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Website: www.researchpublish.com

Published Date: 25-April-2026

Abstract: The logistics and customs sector is a key area of ensuring international trade, with the efficiency of customs clearance directly affecting the performance of the supply chain. The integration of electronic systems like ICEGATE (Indian Customs Electronic Gateway) has greatly changed the way conventional customs are performed since it allows electronic filing, real-time tracking, and provides easy communication between the parties involved. The purpose of this paper is to examine how the ICEGATE digitalization influences the time of customs clearance in International Clearing and Shipping Agency (ICSA), Chennai. The study is founded on the primary data, which was gathered in relation to 110 respondents, comprising importers, exporters, customs brokers, and logistics professionals. It was conducted using a structured questionnaire and statistical analysis measures that included percentage analysis, the Chi-square test, ANOVA, and correlation analysis to give meaning to the data. The results indicate that ICEGATE has greatly decreased paperwork, enhanced transparency, and increased the speed of the customs clearance systems. Nonetheless, the system failure, technical problems, and failure to train the users continue to impact the operational efficiency. The research finds that ICEGATE digitalization positively affects the time of customs clearance and logistics performance in general. It also highlights the necessity to improve its effectiveness through the constant improvements of the system, training of the users, and the improvement of the technical support to achieve the best results in trade facilitation in modern times.

Keywords: ICEGATE, Digitalization, Customs Clearance, Logistics, Trade Facilitation.

Title: A Study on Impact of Icegate Digitalization on Customs Clearance Time in International Clearing and Shipping Agency, Chennai

Author: Dr.R.Vignesh, Ganesh P

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 248-253

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Website: www.researchpublish.com

Published Date: 24-April-2026

Abstract: The study undergone at WIN TECH PRECISION ENGINEERING the industrial training which focuses on imparting knowledge and practical exposure in the different areas of an organization. In enhance the knowledge of the student, which can be practically applied in further courses of action. It is an extraordinary opportunity to experience partial industrial environments, discipline, teamwork, time management, quality controlling and to obtain a clear understanding of the theoretical knowledge from the company. From this study it has been observed that the HR. MARKETING, Finance department, Purchase, Stores and quality of WIN TECH PRECISION ENGINEERING aims to increase productivity and to play right person in right job, through proper channel of recruitment and training an employee. This I have experienced from this Industrial training.  

Keywords: HR policies, Employee Relationship, Organization.

Title: EMPLOYEE SATISFACTION TOWARDS SAFETY MEASURES AT ON WIN TECH PRECISION ENGINEERING

Author: M. SRIRAM, DR. T. SHEEBA

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 241-247

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Published Date: 24-April-2026

Abstract: Operating cost efficiency plays a crucial role in determining the profitability of an organization. Efficient management of operating costs helps businesses optimize resource utilization, reduce unnecessary expenses, and improve overall financial performance. The main objective of this study is to evaluate the relationship between operating cost efficiency and profitability in organizations. The study is based on primary data collected through structured questionnaires distributed among employees and management personnel. A sample of respondents was selected to analyze the effectiveness of cost control measures. Statistical tools such as percentage analysis, correlation analysis, and chi- square tests were used to interpret the data. The findings indicate that effective cost control, proper resource allocation, and technological adoption significantly enhance profitability. The study concludes that organizations should focus on improving cost efficiency strategies and operational practices to achieve sustainable profitability and competitive advantage.

Keywords: Operating Cost Efficiency, Profitability, Cost Control, Financial Performance, Resource Utilization, Business Efficiency.

Title: Evaluating the Relationship between Operating Cost Efficiency and Profitability at Sattva CFS and Logistics Pvt. Ltd.

Author: SWETHA S, Dr. Kishore Raaj S

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 232-240

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Website: www.researchpublish.com

Published Date: 24-April-2026

Abstract: The study is an outcome of the topic called “AN ANALYTICAL STUDY OF REWARD MANAGEMENT AND ITS IMPACT ON EMPLOYEE MOTIVATION”. The survey is carried out in the company called HINDUSTAN  UNILEVER LIMITED, PUDUCHERRY. Rewards are considered as a powerful tool which is used by an organization to motivate its employees and it is an important part of an organization's human resource planning. It helps to link the strategic direction and business goals together and act also as the catalyst for improved performance and better productivity. The main focus of the project is to study find out various type of reward system in the organization and to identify the impact of reward system on employee performance. The secondary objective of the study is to provide suggestion and remedial measures based on the findings. The research is descriptive and the sample method used is simple random sampling. Nearly 123 samples are taken to study the employee's performance towards the organization Primary data such as Questionnaire and interview have been conducted to collect the data from the employees. Generally statistical tools such as Percentage method, Chi square, Correlation, weighted average are used for Analysis and interpretation. The Research discloses that the remuneration, bonus and incentives offered by the company is satisfactory and even the employees feel it is equivalent to the current market trend. In addition to that, the employees feel satisfied with the promotion criteria of the organization. The organization followed both monetary and non-monetary reward of the employees is high. But it should be useful in improving their performance. While designing the reward system; the company can give more importance to bonus and incentives for monetary reward and quality control award for non- monetary reward as they are more preferred by the employees.

Keywords: reward system, employee performance, strategic direction and business goals.

Title: An Analytical Study of Reward Management and Its Impact on Employee Motivation

Author: Dr.R.Vignesh, Guna M

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 229-231

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Website: www.researchpublish.com

Published Date: 23-April-2026

Abstract: In the present era of digitization, companies have started using technology to strengthen their human resource practices. The present research paper will explore the impact of the use of digital practices by human resources on the level of engagement among employees in Lentera Technologies Private Limited. The research highlights some important digital practices used in human resource including HRIS, Learning Management System, employee self-service applications, and digital communication systems. For the study, secondary information was gathered from reports and other journal articles. It was found that digital practices increase employee engagement, communication, productivity, and job satisfaction.

Keywords: Digital HRM, Employee Engagement, HRIS, Digital Communication, Organizational Performance.

Title: A Study on the Effectiveness of Digital HR Practices on Employee Engagement at Lentera Technologies Private Limited

Author: Preethi B, Dr Nazia Sarfaraz

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 225-228

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Website: www.researchpublish.com

Published Date: 23-April-2026

Abstract: This study investigates the impact of participatory monitoring and evaluation (PM&E) practices on the performance of radiotherapy bunker installation projects in Kenya’s regional cancer centers. Recognizing the complexity of such health infrastructure projects, the research focused on key PM&E practices: stakeholder involvement, information sharing, capacity building, and joint decision-making. Guided by participatory development theory, stakeholder theory, program theory, and results-based management theory, the study employed a descriptive design with 110 respondents selected through stratified random sampling. Data were collected via semi-structured questionnaires and analyzed using descriptive statistics, correlation, and multiple linear regression. Findings revealed that all four PM&E practices positively and significantly influenced project performance, with capacity building having the strongest effect. The model explained 28.5% of the variance in project performance. The study recommends strengthening PM&E practices especially capacity building, stakeholder engagement, information sharing, and collaborative decision-making to enhance the implementation and outcomes of complex health infrastructure projects.

Keywords: Project Performance, Stakeholder Engagement, Capacity Building, Health Infrastructure Projects, Joint Decision-Making.

Title: Influence of Participatory Monitoring and Evaluation Techniques on the Performance of Radiotherapy Bunker Installations in Regional Cancer Centres in Kenya

Author: Festus Lobar Ekom, Joshua Tumuti

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 220-224

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Website: www.researchpublish.com

Published Date: 22-April-2026

Abstract: ​In recent years, global supply chain networks have faced unprecedented volatility due to geopolitical tensions, pandemics, and environmental crises. This study examines the critical role of strategic partnerships in bolstering supply chain resilience. The aim is to analyze how collaborative frameworks and risk-sharing strategies impact the responsiveness and adaptability of modern supply chains. Primary data is collected through industry surveys, and a comparative analysis model is used to evaluate the effectiveness of different partnership architectures. The results provide actionable insights for stakeholders to build more robust, agile, and collaborative supply chain ecosystems.

​Keywords: Supply Chain Resilience, Strategic Partnership, Risk Management, Collaborative Logistics, Operational Agility.

Title: RESILIENCE STRATEGIES IN SUPPLY CHAIN AND PARTNERSHIP: A STRATEGIC ASSESSMENT AT STRIDES PHARMA SCIENCE LTD

​Author: P.L.Jerline Mercy, S Kaviyaa, Mrs Nazia Sarfaraz

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 217-219

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Website: www.researchpublish.com

Published Date: 22-April-2026

Abstract: Performance measurement systems play an important role in improving operational efficiency and organisational productivity in manufacturing industries. These systems help organisations monitor operational activities, evaluate employee performance, and ensure that production processes are aligned with organisational objectives. The present study examines the effectiveness of performance metrics used in the Operations Department of Onload Gears Private Limited, Chennai.

The study adopts a descriptive research design to analyse employee perceptions regarding the existing performance measurement system. Primary data were collected from 120 employees working in the operations department through a structured questionnaire. The collected data were analysed using statistical tools such as percentage analysis, Chi-square test, and One-Way Analysis of Variance (ANOVA).

The results of the study indicate that a majority of employees are aware of the performance metrics implemented within the organisation. However, a considerable number of respondents believe that operational targets are sometimes difficult to achieve and that improvements are required in the current performance measurement system. The statistical analysis further reveals that demographic variables such as gender, educational qualification, and annual income do not significantly influence employee performance levels, whereas age shows a significant relationship with the level of KPI identification.

The study concludes that improving communication of Key Performance Indicators, strengthening preventive maintenance practices, and implementing digital performance monitoring systems can enhance operational efficiency and employee productivity within the organisation.

Keywords: Performance Metrics, Key Performance Indicators, Operations Management, Manufacturing Efficiency, Employee Productivity, Performance Measurement Systems.

Title: A Study on Performance Metrics in the Operations Department at Onload Gears Private Limited

Author: Hariprasad R, Deepak Kumar R

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 208-216

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Website: www.researchpublish.com

Published Date: 22-April-2026

Abstract: Working capital management plays a crucial role in ensuring the financial efficiency and profitability of business organizations by maintaining an optimal balance between current assets and current liabilities. The present study focuses on analyzing working capital management practices and their impact on profitability with special reference to Sri Lakshmi Auto Enterprises India Pvt. Ltd. The primary objective of the study is to examine how effectively the organization manages its working capital components such as cash, receivables, inventory, and payables, and how these practices influence its profitability. The study is based on primary data collected from 385 respondents using a structured questionnaire and employs descriptive statistical tools such as percentage analysis and mean score analysis. The findings reveal that the organization maintains a satisfactory level of working capital management practices, particularly in cash management, payables management, and credit policy implementation. However, certain areas such as inventory management and receivables collection require further improvement.

The profitability impact analysis indicates a strong positive relationship between efficient working capital management and profitability. Respondents strongly agree that timely receivables collection, reduced inventory holding costs, and effective cash and payables management significantly enhance profit margins. The overall results confirm that better working capital management leads to improved liquidity, operational efficiency, and profitability. The study concludes that Sri Lakshmi Auto Enterprises India Pvt. Ltd. can further strengthen its financial performance by optimizing its working capital components. Effective management of working capital not only improves profitability but also ensures long-term financial stability and sustainability in a competitive business environment.

Keywords: Working Capital Management, Profitability, Cash Management, Receivables Management, Inventory Management, Payables Management, Liquidity, Financial Performance, Cash Conversion Cycle, Auto Enterprises.

Title: A Study on Working Capital Management and Its Impact on Profitability of Sri Lakshmi Auto Enterprises India Pvt. Ltd.

Author: Dr.M.Soundarya, Saimuhilan M, Mageshwaran A, Mukesh A

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 203-207

Research Publish Journals

Website: www.researchpublish.com

Published Date: 21-April-2026

Abstract: In the era of digital transformation, businesses are increasingly relying on data-driven approaches to enhance the quality and effectiveness of decision-making. The rapid growth of data generated from various sources such as transactions, social media, and organizational systems has created a need for advanced analytical tools. In this context, data mining techniques have emerged as powerful tools for extracting meaningful patterns, relationships, and trends from large datasets. This study examines the impact of data mining techniques on business decision-making, highlighting how these techniques support strategic, tactical, and operational decisions across different business functions.

The study explores key data mining techniques such as classification, clustering, association rule mining, regression, and anomaly detection, and their applications in areas including marketing, finance, human resource management, and supply chain operations. These techniques enable organizations to gain deeper insights into customer behavior, predict future trends, identify risks, and improve operational efficiency. The integration of data mining with technologies such as machine learning, artificial intelligence, and big data analytics further enhances the accuracy and speed of decision-making processes.

The findings suggest that data mining significantly improves decision quality by reducing uncertainty, enabling predictive analysis, and supporting evidence-based management practices. It also helps organizations achieve competitive advantage by facilitating personalized customer engagement and efficient resource utilization. Overall, data mining techniques play a crucial role in transforming traditional decision-making processes into intelligent, data-driven systems that enhance organizational performance and sustainability in a highly competitive business environment.

Keywords: Data Mining, Business Decision, Artificial Intelligence, Business Environment.

Title: Impact of Data Mining Techniques on Business Decision-Making – An Conceptual Framework

Author: Dr.Umamaheswari.S, Abdul Rouf J, Vijaykumar V

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 199-202

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Website: www.researchpublish.com

Published Date: 21-April-2026

Abstract: This study examines operational delays and bottleneck analysis in import-export freight operations at Logisteed India Pvt. Ltd. In today’s competitive logistics environment, identifying delays and eliminating bottlenecks is essential for improving operational efficiency and reducing turnaround time. The research aims to analyse existing freight processes, identify key delay factors, and determine the major bottlenecks affecting workflow performance.

The study adopts a descriptive research design using both primary and secondary data. Primary data was collected from 200 respondents across various departments through structured questionnaires and direct interaction. Statistical tools such as percentage analysis, Chi-square test, and graphical representation were applied for analysis.

The findings reveal that documentation errors, delays in customer document submission, customs clearance procedures, and port congestion are the major causes of operational delays. Internal issues such as manpower shortages, communication gaps, and system inefficiencies further contribute to bottlenecks in the logistics process.

The study concludes that identifying and addressing bottlenecks through process improvement, digitalisation, standardisation of documentation, and enhanced coordination can significantly reduce delays and improve overall operational efficiency.

Keywords: Delay Analysis, Bottleneck Analysis, Turnaround Time (TAT), Logistics, Freight Operations, Process Efficiency.

Title: A STUDY ON OPERATIONAL DELAYS IN IMPORT AND EXPORT LOGISTICS BY USING DELAY AND BOTTLE NECK ANALYSIS IN LOGISTEED INDIA’S FREIGHT OPERATIONS

Author: Mr.  M. RAMPRAKASH, Mr. HARIPRASAD R

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 189-198

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Website: www.researchpublish.com

Published Date: 21-April-2026

Abstract: Logistics plays a crucial role in modern business by ensuring the efficient movement of goods from the point of origin to the point of consumption (Ivanov, 2020). This study analyzes the key challenges in logistics operations and their impact on service delivery at Worldwide Logistics (India) Pvt. Ltd. Chennai. The research focuses on issues such as delays, coordination gaps, manpower shortages, communication barriers, and reliance on manual processes. Primary data was collected from 144 employees using a structured questionnaire and analyzed using percentage, mean score, and chi-square techniques. The findings reveal that operational challenges, particularly delays and coordination issues, significantly affect service delivery performance, while manual processes and communication gaps lead to inefficiencies. The study suggests that improving coordination, adopting digital technologies, enhancing manpower planning, and strengthening communication systems can improve logistics efficiency and overall customer satisfaction.

Keywords: Logistics Operations, Service Delivery, Supply Chain Management, Operational Challenges, Delays, Coordination, Manpower, Communication Gaps, Digitalization, Customer Satisfaction.

Title: A STUDY ON CHALLENGES IN LOGISTICS OPERATIONS AND THEIR IMPACT ON SERVICE DELIVERY AT WORLDWIDE LOGISTICS

Author: Mr. KAMALNATH S, Dr. SHEEBA T

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 183-188

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Website: www.researchpublish.com

Published Date: 21-April-2026

Abstract: Employee attrition represents one of the most persistent and costly challenges confronting the global hospitality industry, where service delivery quality is inseparably linked to workforce stability and employee commitment. This study empirically examines the determinants of workforce turnover and evaluates the effectiveness of existing retention practices at Holiday Inn Chennai OMR IT Expressway, an InterContinental Hotels Group (IHG) brand property. Adopting a descriptive research design, primary data were gathered from 100 employees across multiple operational departments through a structured questionnaire. Statistical analysis encompassed percentage analysis, Chi-Square testing, and Karl Pearson's Correlation. The findings establish that poor work-life balance (70% rated it Poor or Very Poor), inadequate recognition (70% experience it rarely or never), and limited career advancement opportunities are the predominant attrition drivers, with 70% of respondents having actively considered resignation. Chi-Square analysis confirms a statistically significant association between retention preferences and strategy review frequency (chi-squared = 73.63, df = 16, p = 0.010). Correlation analysis reveals a moderate-to-strong positive relationship between training adequacy and work-life balance satisfaction (r = 0.632, p < 0.01). The study concludes that an employee-centric human resource strategy— incorporating flexible scheduling, structured recognition, career development pathways, and periodic strategy reviews — is essential for reducing attrition and sustaining competitiveness in the hospitality sector.

Keywords: Employee attrition, retention strategies, hospitality industry, job satisfaction, work-life balance, Holiday Inn, turnover determinants, human resource management.

Title: A Study on the Employee Attrition and Retention Strategies at Holiday Inn, Chennai

Author: Thamarai Selvi M

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 176-182

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Website: www.researchpublish.com

Published Date: 21-April-2026

Abstract: The rapid growth of digital payment systems has transformed the financial landscape by generating vast amounts of transactional data. This study, titled “A Study on Enhancing Optimization through Digital Payment Analytics and Data-Driven Approaches,” aims to examine how data analytics can be effectively utilized to improve operational efficiency, decision-making, and overall performance in the financial sector. The research focuses on widely used digital payment platforms such as UPI (Unified Payments Interface), mobile wallets, and internet banking systems.

The study adopts a descriptive and analytical research design, using primary data collected through structured questionnaires from a sample of 385 respondents. Secondary data is gathered from journals, reports, and publications of institutions such as the National Payments Corporation of India. Statistical tools including percentage analysis, mean, chi-square test, and regression analysis are applied to evaluate the relationship between digital payment analytics and optimization outcomes.

The findings reveal that increased adoption of digital payment systems and awareness of data analytics significantly contribute to enhanced operational efficiency, improved customer experience, and better decision-making processes. However, challenges such as data privacy concerns, security risks, and lack of technical expertise remain critical barriers.

The study concludes that the integration of data-driven approaches in digital payment systems plays a vital role in achieving optimization and sustainable growth. It also provides recommendations for financial institutions to strengthen analytics capabilities and ensure secure and efficient digital transactions.

Keywords: Digital Payments, Data Analytics, Optimization, UPI, Financial Technology, Decision-Making, Customer Experience.

Title: A Study on Enhancing Optimization through Digital Payment Analytics and Data-Driven Approaches

Author: Fairoze Ahmed M, Deepak S, Amal babu B, Dr.M.Soundarya

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 170-175

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Website: www.researchpublish.com

Published Date: 20-April-2026