Vol 14 Issue 1 April 2026-September 2026

Abstract: This study examines customer satisfaction towards Ponlait dairy products in the Puducherry region. It focuses on key factors influencing consumer preferences such as quality, price, taste, availability, and packaging. The research is based on primary data collected from 150 respondents using a structured questionnaire and analyzed using percentage and chi-square methods. The findings indicate that most customers are satisfied with Ponlait products, especially in terms of quality and freshness, with curd and buttermilk being the most preferred items. However, the study also identifies areas for improvement, including product awareness, availability, pricing, and packaging. Overall, the study concludes that while Ponlait meets customer expectations to a significant extent, continuous improvements in marketing and service quality are essential for enhancing customer satisfaction and ensuring long-term growth.

Keywords: Customer Satisfaction, Dairy Products, Consumer Behavior, Product Quality.

Title: A Study on Customer Satisfaction towards Ponlait

Author: Dr. R. Vignesh, Saravanan.P

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 285-290

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Published Date: 27-April-2026

Abstract: This study examines the impact of work-life balance (WLB) on employee productivity at Impressn Pvt Ltd, a digital out-of-home advertising company in Chennai, India. A descriptive research design was adopted with a convenience sample of 103 employees. Data were collected through a structured questionnaire and analyzed using percentage analysis, Chi-square tests, and one-way ANOVA. The findings reveal that age, marital status, educational qualification, and work experience significantly influence WLB perceptions. ANOVA results confirm that age, gender, and experience significantly impact employee productivity. The study recommends flexible working hours, an improved work environment, workload management, and wellness initiatives to enhance both WLB and organizational productivity.

Keywords: work-life balance, employee productivity, digital advertising, Chi-square, ANOVA, flexible work, India.

Title: Work-Life Balance and Its Impact on Employee Productivity: A Study with Special Reference to Impressn Pvt Ltd, Chennai

Author: Elakiya BS, Dr Nazia Sarfaraz

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 277-284

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Website: www.researchpublish.com

Published Date: 25-April-2026

Abstract: The logistics sector contributes significantly towards the movement of goods and services; therefore, logistics efficiency has an important bearing on organizational effectiveness. In the highly competitive business world, logistics efficiency has taken a central stage due to its significance in ensuring timely deliveries at reduced costs with improved services. This paper explores the effect of logistics efficiency on organizational effectiveness using VRL Logistics Ltd. as a case study. The paper uses primary data from 110 respondents comprising employees, customers, and logistics practitioners. The survey tool for data collection was a structured questionnaire. Data obtained was analyzed using various statistical techniques such as percent analysis, chi-square test, ANOVA test, and correlation analysis.

Results indicate that logistic efficiency helps increase delivery speed while reducing operational costs and improving customer satisfaction. It was established that variables such as route optimization, use of technology, and inventory management, among others, play an instrumental role in increasing efficiency. Nonetheless, there are certain issues such as delays and logistical problems. In conclusion, it can be stated that increased logistical efficiency significantly improves the performance of VRL Logistics Ltd. The report stresses that there is a need to improve technology, train employees, and improve processes to ensure better results.

Keywords: Logistics Efficiency, Organizational Performance, VRL Logistics Ltd, Supply Chain, Customer Satisfaction.

Title: A Study on the Efficiency of Logistics and Its Impact on Performance in VRL Logistics LTD

Author: Dr. R. Vignesh, Baskar M

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 271-276

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Website: www.researchpublish.com

Published Date: 25-April-2026

Abstract: Redundancy and dismissal are central issues in employment relations because they affect organizational effectiveness, employee wellbeing, and legal risk. This manuscript examines the legal and procedural frameworks governing redundancy and termination, with particular attention to fairness, reasonableness, and employer accountability. It outlines redundancy as a potentially fair reason for dismissal under employment law and discusses its principal causes, including economic decline, technological change, and organizational restructuring. The discussion also distinguishes between wrongful dismissal, unfair dismissal, summary dismissal, and the non-renewal of fixed-term contracts. Emphasis is placed on the importance of meaningful consultation, objective selection criteria, and procedural fairness in redundancy situations. The manuscript further reviews automatically unfair reasons for dismissal, including discrimination, pregnancy, maternity, health and safety activities, and protected statutory rights. Relevant case law is used to illustrate how tribunals assess fairness, particularly in relation to redundancy selection, procedural defects, and employer decision-making. The paper concludes that effective redundancy and dismissal procedures require legal compliance, transparent processes, and careful managerial judgement to balance organizational needs with employee rights.

Keywords: Redundancy, termination, wrongful dismissal, discrimination, summary dismissal, instant dismissal.

Title: The processes related to redundancy and termination play a vital role in the overall success of the organization

Author: Anusha Shalwani

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 266-270

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Website: www.researchpublish.com

Published Date: 25-April-2026

Abstract: Supply chain management (SCM) has become increasingly significant in the last few years in the engineering and construction firms that are operated on a grand scale. Larsen and Toubro (L&T), one of the most renowned Indian multinational corporations, is the focus of this study on its strategies of supply chain management. The general objectives of the study, in turn, are to list existing supply chain practices, break them down to identify the impediments to their implementation, and determine the role of demand forecasting and MRP in enhancing the efficiency of operations. The research method employed was a quantitative descriptive research study design, and a structured questionnaire was used to collect primary data among 97 respondents. To perform the analysis, statisticians involved such procedures as ANOVA, chisquare tests, and percentage analysis. Based on the information, a significant number of respondents use demand forecasting and material resource planning as part of their supply chain processes. According to the chi-square analysis, there is a statistically significant correlation between the method of manufacturing and supply chain implementation and educational qualification. Analysis of variance data shows that there is no statistically significant dependence between the position, nature, annual turnover of exports, and material resource planning and supply chain challenges in a company. Still, even though L&T had good processes of supply chain, the study concluded that there could be a bit of work done by digital integration, supplier coordination, and even risk management to continue operating at a high level.

Keywords: Logistics, supply chain management, demand forecasting, MRP, procurement, analysis of variance, chi-square, Larsen and Toubro.

Title: A STUDY ON SUPPLY CHAIN MANAGEMENT IN LARSEN & TOUBRO

Author: Vishnu Prasath N, Dr. Vignesh R.

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 259-265

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Website: www.researchpublish.com

Published Date: 25-April-2026

Abstract: Employee well-being has become a significant concern in modern organizations, particularly as changing job demands and rising workplace pressures influence both employee satisfaction and productivity. In this context, work-life balance and job satisfaction have emerged as important factors affecting employee performance enhancement. The present study examines the relationship among work-life balance, job satisfaction, and performance enhancement, with emphasis on how these factors contribute to overall employee well-being in the workplace.

The study is empirical in nature and is based on primary data collected through a structured questionnaire from 150 employees, supported by relevant secondary sources. The selected respondents represent the foundation for examining employee perceptions regarding work-life balance, job satisfaction, and performance enhancement. The sample size provides a meaningful basis for empirical interpretation and strengthens the practical relevance of the study. Percentage analysis and chi-square analysis are used to interpret employee responses and examine the association among the study variables. The hypothesis of the study assumes that work-life balance and job satisfaction have a significant association with employee performance enhancement.

The study indicates that employees who maintain a healthier balance between work and personal life tend to report higher job satisfaction, greater engagement, and improved performance outcomes. It also emphasizes that supportive organizational practices can positively influence both employee welfare and organizational effectiveness.

The study concludes that work-life balance and job satisfaction are important drivers of performance enhancement and play a meaningful role in improving workforce productivity and long-term organizational growth.

Keywords: Work-Life Balance, Job Satisfaction, Performance Enhancement, Employee Well-Being, Organizational Effectiveness, Employee Productivity.

Title: Work-Life Balance, Job Satisfaction, and Performance Enhancement: An Empirical Study on Employee Well-Being in the Workplace

Author: Preethi G, Bharathi G, Sangeetha A, Ashwin Kumar J

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 254-258

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Website: www.researchpublish.com

Published Date: 25-April-2026

Abstract: The logistics and customs sector is a key area of ensuring international trade, with the efficiency of customs clearance directly affecting the performance of the supply chain. The integration of electronic systems like ICEGATE (Indian Customs Electronic Gateway) has greatly changed the way conventional customs are performed since it allows electronic filing, real-time tracking, and provides easy communication between the parties involved. The purpose of this paper is to examine how the ICEGATE digitalization influences the time of customs clearance in International Clearing and Shipping Agency (ICSA), Chennai. The study is founded on the primary data, which was gathered in relation to 110 respondents, comprising importers, exporters, customs brokers, and logistics professionals. It was conducted using a structured questionnaire and statistical analysis measures that included percentage analysis, the Chi-square test, ANOVA, and correlation analysis to give meaning to the data. The results indicate that ICEGATE has greatly decreased paperwork, enhanced transparency, and increased the speed of the customs clearance systems. Nonetheless, the system failure, technical problems, and failure to train the users continue to impact the operational efficiency. The research finds that ICEGATE digitalization positively affects the time of customs clearance and logistics performance in general. It also highlights the necessity to improve its effectiveness through the constant improvements of the system, training of the users, and the improvement of the technical support to achieve the best results in trade facilitation in modern times.

Keywords: ICEGATE, Digitalization, Customs Clearance, Logistics, Trade Facilitation.

Title: A Study on Impact of Icegate Digitalization on Customs Clearance Time in International Clearing and Shipping Agency, Chennai

Author: Dr.R.Vignesh, Ganesh P

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 248-253

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Published Date: 24-April-2026

Abstract: The study undergone at WIN TECH PRECISION ENGINEERING the industrial training which focuses on imparting knowledge and practical exposure in the different areas of an organization. In enhance the knowledge of the student, which can be practically applied in further courses of action. It is an extraordinary opportunity to experience partial industrial environments, discipline, teamwork, time management, quality controlling and to obtain a clear understanding of the theoretical knowledge from the company. From this study it has been observed that the HR. MARKETING, Finance department, Purchase, Stores and quality of WIN TECH PRECISION ENGINEERING aims to increase productivity and to play right person in right job, through proper channel of recruitment and training an employee. This I have experienced from this Industrial training.  

Keywords: HR policies, Employee Relationship, Organization.

Title: EMPLOYEE SATISFACTION TOWARDS SAFETY MEASURES AT ON WIN TECH PRECISION ENGINEERING

Author: M. SRIRAM, DR. T. SHEEBA

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 241-247

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Website: www.researchpublish.com

Published Date: 24-April-2026

Abstract: Operating cost efficiency plays a crucial role in determining the profitability of an organization. Efficient management of operating costs helps businesses optimize resource utilization, reduce unnecessary expenses, and improve overall financial performance. The main objective of this study is to evaluate the relationship between operating cost efficiency and profitability in organizations. The study is based on primary data collected through structured questionnaires distributed among employees and management personnel. A sample of respondents was selected to analyze the effectiveness of cost control measures. Statistical tools such as percentage analysis, correlation analysis, and chi- square tests were used to interpret the data. The findings indicate that effective cost control, proper resource allocation, and technological adoption significantly enhance profitability. The study concludes that organizations should focus on improving cost efficiency strategies and operational practices to achieve sustainable profitability and competitive advantage.

Keywords: Operating Cost Efficiency, Profitability, Cost Control, Financial Performance, Resource Utilization, Business Efficiency.

Title: Evaluating the Relationship between Operating Cost Efficiency and Profitability at Sattva CFS and Logistics Pvt. Ltd.

Author: SWETHA S, Dr. Kishore Raaj S

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 232-240

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Website: www.researchpublish.com

Published Date: 24-April-2026

Abstract: The study is an outcome of the topic called “AN ANALYTICAL STUDY OF REWARD MANAGEMENT AND ITS IMPACT ON EMPLOYEE MOTIVATION”. The survey is carried out in the company called HINDUSTAN  UNILEVER LIMITED, PUDUCHERRY. Rewards are considered as a powerful tool which is used by an organization to motivate its employees and it is an important part of an organization's human resource planning. It helps to link the strategic direction and business goals together and act also as the catalyst for improved performance and better productivity. The main focus of the project is to study find out various type of reward system in the organization and to identify the impact of reward system on employee performance. The secondary objective of the study is to provide suggestion and remedial measures based on the findings. The research is descriptive and the sample method used is simple random sampling. Nearly 123 samples are taken to study the employee's performance towards the organization Primary data such as Questionnaire and interview have been conducted to collect the data from the employees. Generally statistical tools such as Percentage method, Chi square, Correlation, weighted average are used for Analysis and interpretation. The Research discloses that the remuneration, bonus and incentives offered by the company is satisfactory and even the employees feel it is equivalent to the current market trend. In addition to that, the employees feel satisfied with the promotion criteria of the organization. The organization followed both monetary and non-monetary reward of the employees is high. But it should be useful in improving their performance. While designing the reward system; the company can give more importance to bonus and incentives for monetary reward and quality control award for non- monetary reward as they are more preferred by the employees.

Keywords: reward system, employee performance, strategic direction and business goals.

Title: An Analytical Study of Reward Management and Its Impact on Employee Motivation

Author: Dr.R.Vignesh, Guna M

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 229-231

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Website: www.researchpublish.com

Published Date: 23-April-2026

Abstract: In the present era of digitization, companies have started using technology to strengthen their human resource practices. The present research paper will explore the impact of the use of digital practices by human resources on the level of engagement among employees in Lentera Technologies Private Limited. The research highlights some important digital practices used in human resource including HRIS, Learning Management System, employee self-service applications, and digital communication systems. For the study, secondary information was gathered from reports and other journal articles. It was found that digital practices increase employee engagement, communication, productivity, and job satisfaction.

Keywords: Digital HRM, Employee Engagement, HRIS, Digital Communication, Organizational Performance.

Title: A Study on the Effectiveness of Digital HR Practices on Employee Engagement at Lentera Technologies Private Limited

Author: Preethi B, Dr Nazia Sarfaraz

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 225-228

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Website: www.researchpublish.com

Published Date: 23-April-2026

Abstract: This study investigates the impact of participatory monitoring and evaluation (PM&E) practices on the performance of radiotherapy bunker installation projects in Kenya’s regional cancer centers. Recognizing the complexity of such health infrastructure projects, the research focused on key PM&E practices: stakeholder involvement, information sharing, capacity building, and joint decision-making. Guided by participatory development theory, stakeholder theory, program theory, and results-based management theory, the study employed a descriptive design with 110 respondents selected through stratified random sampling. Data were collected via semi-structured questionnaires and analyzed using descriptive statistics, correlation, and multiple linear regression. Findings revealed that all four PM&E practices positively and significantly influenced project performance, with capacity building having the strongest effect. The model explained 28.5% of the variance in project performance. The study recommends strengthening PM&E practices especially capacity building, stakeholder engagement, information sharing, and collaborative decision-making to enhance the implementation and outcomes of complex health infrastructure projects.

Keywords: Project Performance, Stakeholder Engagement, Capacity Building, Health Infrastructure Projects, Joint Decision-Making.

Title: Influence of Participatory Monitoring and Evaluation Techniques on the Performance of Radiotherapy Bunker Installations in Regional Cancer Centres in Kenya

Author: Festus Lobar Ekom, Joshua Tumuti

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 220-224

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Website: www.researchpublish.com

Published Date: 22-April-2026

Abstract: ​In recent years, global supply chain networks have faced unprecedented volatility due to geopolitical tensions, pandemics, and environmental crises. This study examines the critical role of strategic partnerships in bolstering supply chain resilience. The aim is to analyze how collaborative frameworks and risk-sharing strategies impact the responsiveness and adaptability of modern supply chains. Primary data is collected through industry surveys, and a comparative analysis model is used to evaluate the effectiveness of different partnership architectures. The results provide actionable insights for stakeholders to build more robust, agile, and collaborative supply chain ecosystems.

​Keywords: Supply Chain Resilience, Strategic Partnership, Risk Management, Collaborative Logistics, Operational Agility.

Title: RESILIENCE STRATEGIES IN SUPPLY CHAIN AND PARTNERSHIP: A STRATEGIC ASSESSMENT AT STRIDES PHARMA SCIENCE LTD

​Author: P.L.Jerline Mercy, S Kaviyaa, Mrs Nazia Sarfaraz

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 217-219

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Website: www.researchpublish.com

Published Date: 22-April-2026

Abstract: Performance measurement systems play an important role in improving operational efficiency and organisational productivity in manufacturing industries. These systems help organisations monitor operational activities, evaluate employee performance, and ensure that production processes are aligned with organisational objectives. The present study examines the effectiveness of performance metrics used in the Operations Department of Onload Gears Private Limited, Chennai.

The study adopts a descriptive research design to analyse employee perceptions regarding the existing performance measurement system. Primary data were collected from 120 employees working in the operations department through a structured questionnaire. The collected data were analysed using statistical tools such as percentage analysis, Chi-square test, and One-Way Analysis of Variance (ANOVA).

The results of the study indicate that a majority of employees are aware of the performance metrics implemented within the organisation. However, a considerable number of respondents believe that operational targets are sometimes difficult to achieve and that improvements are required in the current performance measurement system. The statistical analysis further reveals that demographic variables such as gender, educational qualification, and annual income do not significantly influence employee performance levels, whereas age shows a significant relationship with the level of KPI identification.

The study concludes that improving communication of Key Performance Indicators, strengthening preventive maintenance practices, and implementing digital performance monitoring systems can enhance operational efficiency and employee productivity within the organisation.

Keywords: Performance Metrics, Key Performance Indicators, Operations Management, Manufacturing Efficiency, Employee Productivity, Performance Measurement Systems.

Title: A Study on Performance Metrics in the Operations Department at Onload Gears Private Limited

Author: Hariprasad R, Deepak Kumar R

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 208-216

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Website: www.researchpublish.com

Published Date: 22-April-2026

Abstract: Working capital management plays a crucial role in ensuring the financial efficiency and profitability of business organizations by maintaining an optimal balance between current assets and current liabilities. The present study focuses on analyzing working capital management practices and their impact on profitability with special reference to Sri Lakshmi Auto Enterprises India Pvt. Ltd. The primary objective of the study is to examine how effectively the organization manages its working capital components such as cash, receivables, inventory, and payables, and how these practices influence its profitability. The study is based on primary data collected from 385 respondents using a structured questionnaire and employs descriptive statistical tools such as percentage analysis and mean score analysis. The findings reveal that the organization maintains a satisfactory level of working capital management practices, particularly in cash management, payables management, and credit policy implementation. However, certain areas such as inventory management and receivables collection require further improvement.

The profitability impact analysis indicates a strong positive relationship between efficient working capital management and profitability. Respondents strongly agree that timely receivables collection, reduced inventory holding costs, and effective cash and payables management significantly enhance profit margins. The overall results confirm that better working capital management leads to improved liquidity, operational efficiency, and profitability. The study concludes that Sri Lakshmi Auto Enterprises India Pvt. Ltd. can further strengthen its financial performance by optimizing its working capital components. Effective management of working capital not only improves profitability but also ensures long-term financial stability and sustainability in a competitive business environment.

Keywords: Working Capital Management, Profitability, Cash Management, Receivables Management, Inventory Management, Payables Management, Liquidity, Financial Performance, Cash Conversion Cycle, Auto Enterprises.

Title: A Study on Working Capital Management and Its Impact on Profitability of Sri Lakshmi Auto Enterprises India Pvt. Ltd.

Author: Dr.M.Soundarya, Saimuhilan M, Mageshwaran A, Mukesh A

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 14, Issue 1, April 2026 - September 2026

Page No: 203-207

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Website: www.researchpublish.com

Published Date: 21-April-2026